Privacy Policy

Last Updated: March 9, 2026  |  Effective Date: March 9, 2026

UAV Snap ("Company," "we," "us," or "our") operates the website uavsnap.com and related subdomains (collectively, the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site, use our services, or otherwise interact with us. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our Site or services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including but not limited to:

• Full name, email address, phone number, and mailing address
• Property addresses and details submitted for photography services
• Payment and billing information (processed securely through Stripe; we do not store full card numbers)
• Scheduling preferences and appointment details
• Communications you send to us, including emails, chat messages, phone calls, and form submissions
• Any other information you choose to provide

1.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information, including:

• Device Information: IP address, browser type and version, operating system, device identifiers, screen resolution, and language preferences
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, exit pages, and navigation paths
• Location Data: Approximate geographic location based on your IP address
• Cookies and Tracking Technologies: See Section 4 below for full details

1.3 Information From Third Parties

We may receive information about you from third-party sources, including:

• Google (Analytics, Ads, and related services)
• Social media platforms
• Advertising networks and partners
• Payment processors (Stripe)
• Scheduling platforms (Calendly)
• Customer service tools (Tawk.to or similar live chat providers)
• Publicly available sources

2. How We Use Your Information

We use the information we collect for any lawful purpose, including but not limited to:

• Providing, operating, and improving our photography services
• Processing payments and sending invoices and receipts
• Scheduling and managing photography appointments
• Communicating with you about bookings, services, promotions, and updates
• Sending marketing communications, newsletters, and promotional materials
• Personalizing your experience on our Site
• Running advertising campaigns, including remarketing and retargeting
• Analyzing Site usage and user behavior to improve our services
• Detecting, investigating, and preventing fraud or unauthorized activity
• Complying with legal obligations and enforcing our agreements
• Any other purpose disclosed at the time of collection or with your consent

3. How We Share Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party vendors who assist us in providing our services, including payment processing (Stripe), scheduling (Calendly), analytics (Google Analytics), advertising (Google Ads, Facebook/Meta), live chat (Tawk.to), email services, cloud hosting, and data storage providers
• Advertising and Marketing Partners: We share data with advertising networks and platforms for the purpose of serving targeted advertisements, remarketing, retargeting, and measuring ad performance. This includes sharing data with Google, Meta/Facebook, and other advertising platforms
• Analytics Providers: We share usage data with analytics providers to understand how our Site is used and to improve our services
• Business Transfers: In connection with any merger, acquisition, sale of assets, financing, or transfer of all or a portion of our business, your information may be transferred as part of that transaction
• Legal and Compliance: We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others
• With Your Consent: We may share your information for any other purpose with your consent
• Affiliates and Related Entities: We may share information with our affiliates, subsidiaries, parent companies, and related business entities

We reserve the right to share your information with any third party for any lawful purpose. While we do not currently sell personal information in the traditional sense, our use of advertising technologies and remarketing pixels may constitute a "sale" or "sharing" of personal information under certain state privacy laws (see Section 7).

4. Cookies, Tracking Technologies, and Remarketing

4.1 Cookies

We use cookies and similar tracking technologies (pixels, beacons, tags, scripts, and local storage) to collect and store information about your interactions with our Site. Types of cookies we use include:

• Essential Cookies: Required for the Site to function (e.g., session management, payment processing)
• Performance Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
• Advertising Cookies: Used to deliver relevant advertisements to you and to measure ad effectiveness (e.g., Google Ads, Facebook Pixel)
• Functionality Cookies: Remember your preferences and settings
• Third-Party Cookies: Placed by our advertising partners, analytics providers, and other third-party services

4.2 Google Analytics and Google Ads

We use Google Analytics to analyze Site traffic and user behavior. We use Google Ads for advertising, including remarketing and conversion tracking. Google may use cookies and similar technologies to collect information about your activity on our Site and across other websites. For more information, visit Google's Privacy Policy. You may opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

4.3 Remarketing and Retargeting

We use remarketing and retargeting technologies to show you advertisements on third-party websites and platforms after you have visited our Site. This means that after visiting our Site, you may see our advertisements on Google, Facebook, Instagram, and other platforms. These technologies use cookies, pixels, and similar tracking technologies to recognize your browser or device and display relevant advertisements based on your prior visits to our Site.

You can opt out of personalized advertising by visiting:

• Google Ad Settings
• Facebook Ad Preferences
• Network Advertising Initiative Opt-Out
• Digital Advertising Alliance Opt-Out

4.4 Google Tag Manager

We use Google Tag Manager (GTM) to manage and deploy tracking tags on our Site. GTM itself does not collect personal information, but it facilitates the deployment of tags from Google and other third-party services that may collect data as described in this Privacy Policy.

4.5 Live Chat

We may use third-party live chat services (such as Tawk.to) on our Site. These services may collect your IP address, browser information, pages visited, and the content of your chat conversations. This information may be stored by the third-party provider in accordance with their own privacy policies.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We may retain your data indefinitely for analytics, marketing, legal compliance, dispute resolution, and business purposes. When we no longer need your personal information, we may delete or anonymize it at our discretion.

6. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Payment information is processed through Stripe, which is PCI-DSS compliant. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. You acknowledge that you provide your personal information at your own risk.

7. Your Privacy Rights

7.1 California Residents (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect and how we use it, the right to request deletion of your personal information, the right to opt out of the "sale" or "sharing" of your personal information, and the right to non-discrimination for exercising your privacy rights. To exercise these rights, contact us at info@uavsnap.com or call (215) 867-9214.

7.2 Other State Privacy Laws

Residents of other states with applicable privacy laws (including Virginia, Colorado, Connecticut, Utah, and others) may have similar rights. Contact us to exercise any applicable rights.

7.3 European Economic Area (GDPR)

If you are located in the European Economic Area, you may have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and to object to processing of your personal data. Our legal bases for processing include consent, contractual necessity, legitimate interests, and legal obligations. Contact us to exercise any applicable rights.

8. Third-Party Links and Services

Our Site may contain links to third-party websites, services, and applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Site, including but not limited to Stripe, Calendly, Google, Tawk.to, Zillow, and social media platforms.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Do Not Track Signals

Our Site does not currently respond to "Do Not Track" (DNT) signals from web browsers. We continue to collect and use information as described in this Privacy Policy regardless of DNT settings.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time, with or without prior notice. Changes are effective immediately upon posting to this page. Your continued use of our Site or services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

UAV Snap
Email: info@uavsnap.com
Phone: (215) 867-9214
Website: uavsnap.com